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Sales Representative

Job #: 105708
Industry: Biotechnology/Life Science
Location: San Francisco, CA (CA)

We are seeking a talented and passionate Sales Specialist, to help us expand our customer reach. Leveraging your technical and scientific foundation and sales experience of scientific capital equipment and services, you will implement a strategic sales plan to create greater awareness for the company’s product solutions, through growing and maintaining relationships with customers and distribution. You have the unique ability to identify new sales channels, establish rapport with key decision makers and ultimately win the business of the prospect.

  • Maintain and expand customer base using a consultative sale approach.
  • Gain a strong technical understanding of product content
  • Proactively identify, maintain, and grow product revenue within the North American life sciences market, to achieve and exceed sales targets
  • Actively seek and establish relationships with distribution partners with the goal of raising product awareness and distribution
  • Provide technical information, demos, explanations, and quotes to potential customers.
  • Contact customers following sales to ensure ongoing customer satisfaction and expand sales potential
  • Continuously update and employ the CRM in all sales-related activities
  • Participate in tradeshows, customer visits, and customer seminars, as needed
  • Identify and meet with laboratory end users, QC/QA, facilities, IT, production and purchasing personnel.
  • Reviews and resolves customer complaints in a professional and timely manner as directed and/or required.
  • Travels to customer locations to complete sales calls as required. 25-50% overnight travel time required.

Required Skills and Experience

  • At least B.S. degree in Science or Engineering
  • 3+ years of capital equipment and/or service sales experience in a life sciences or laboratory equipment company
  • Ideally research or quality laboratory experience
  • Strong scientific technical background – capable of learning, effectively communicating technical information and handling technical equipment
  • Analytical with a problem-solving attitude
  • Proven record of successful laboratory equipment sales and bringing in new business
  • Ability to work under tight schedules and drive projects with high speed
  • Superior customer service, oral/written communication skills, and negotiation skills
  • Strong communication and presentation skills
  • Goal oriented, with excellent time management and organizational skills
  • Computer proficiency required
  • Ability and willingness to travel 25-50% overnight